HELP


SIZE GUIDE

Finding the right fit is important to us. Our leather jackets are designed for comfort, style, and accurate sizing.

    • Please refer to the size chart provided on each product page before placing your order.
    • If you prefer a relaxed or layered fit, we recommend sizing up.
    • Measurements are taken manually and may vary slightly.

If you’re unsure about sizing, feel free to contact us before ordering — our team will be happy to help you choose the perfect fit.

FILE A RETURN

To request a return, please follow these steps:

    1. Email us at Help@valoraleather.com with your order number and reason for return.
    2. Our team will review your request and provide return instructions.
    3. Once approved, securely pack the item and ship it according to the instructions provided.

Please do not send items back without prior approval, as this may delay your return process.

RETURNS & REFUNDS

We want you to shop with confidence at Valora Leather.

    • Returns are accepted within 7 days of receiving your order.
    • Items must be unused, unworn, and in original condition with all tags attached.
    • Customized or clearance items may not be eligible for return.

Once your return is received and inspected, refunds will be processed to the original payment method. Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider.

DELIVERY POLICY

Valora Leather is committed to delivering your order safely and on time.

    • Orders are typically processed within 1–3 business days.
    • Shipping times may vary depending on your location and selected shipping method.
    • Once your order is shipped, you will receive a tracking number via email.

Please note that delivery delays caused by customs, courier services, or unforeseen circumstances are beyond our control.